Your Semester Ticket is Going Digital

You can find the application form for a paper ticket for the summer semester 2022 in JOGU-StINe at "Service" > "Applications" > "Electronic applications".

Please note: Make sure you only apply for the paper ticket if you do not intend to use the digital semester ticket. If you receive a paper ticket, your digital semester ticket will be blocked. It is not possible to have a paper ticket and a digital semester ticket at the same time.

	We will send you a paper ticket by postal services.
	You have to reapply for a paper ticket every semester. If you do not submit a request, you will receive a digital semester ticket by standard in the following semester.

Back to digital?

If you would like to change from the paper ticket to the digital ticket during the current semester, you can return your paper ticket to Student Services. We will reactivate the display of the digtial ticket.

The app "JGU Ausweise" is available under the name "JGU Ausweise" on Google Play (Android) and Apple App store.

All important information about the app "JGU Ausweise" has been compiled for you by the Center for Data Processing (ZDV). There you will also find the system requirements that your smartphone must meet.

The Center for Data Processing (ZDV) has compiled all important information about the app "JGU Ausweise" for you. There you will also find the system requirements that your smartphone needs to meet.

In order to access personal data via the app "JGU Ausweise", you must log in. To do this, use the username and password of your university account. You also use the same data to log in to JOGU-StINe.

If you have multiple accounts at the university (e.g. as a student and as an employee), please make sure to log in to the app "JGU Ausweise" with your student account, otherwise the student functions in the app "JGU Ausweise" will not be available.

If your smartphone is too old or does not meet the necessary requirements, we will not be able to provide you with your semester ticket and your student ID card electronically. You need a paper ticket.

Paper ticket

You can find the application form for a paper ticket for the summer semester 2022 in JOGU-StINe at "Service" > "Applications" > "Electronic applications".

Please note: Make sure you only apply for the paper ticket if you do not intend to use the digital semester ticket. If you receive a paper ticket, your digital semester ticket will be blocked. It is not possible to have a paper ticket and a digital semester ticket at the same time.

	We will send you a paper ticket by postal services.
	You have to reapply for a paper ticket every semester. If you do not submit a request, you will receive a digital semester ticket by standard in the following semester.

Back to digital?

If you would like to change from the paper ticket to the digital ticket during the current semester, you can return your paper ticket to Student Services. We will reactivate the display of the digital ticket.

JGU cannot lock your app. You can protect your data by setting up a screen lock.

In order for your student ID, or semester ticket, to be displayed, you must upload an ID photo in the account management (https://account.uni-mainz.de). Your photo must meet the following requirements:

• Image format that can be processed by your browser (for example JPG, JPEG)
• Image size of maximum 10 MB

You can share your image for 6 hours after the first upload. After that, the upload will be blocked for 90 days.

You can get the ticket by:

1. installing the latest version of the app "JGU Ausweise"
2. uploading your ID picture in the JGU account management
3. log into the app "JGU Ausweise" and pull up your digital semester ticket

Important: Without an ID picture, your student ID and semester ticket will not be displayed.
You can upload two different images. The account picture will be assigned to your university account and will be displayed e.g. in Teams, Moodle and the university mail. The ID picture is the requirement for displaying your ID and ticket and is only used for these documents. Make sure you are clearly recognizable in the photo.

Your digital semester ticket for the next semester will be available after you have successfully re-registered. It is valid from the first day of the new semester.

To update your ticket, your smartphone must be connected to the Internet via WLAN or mobile data. In the overview of your tickets, you can see for each ticket how long the respective ticket is available offline. Since the last time your phone was connected to the internet, your ticket will still be displayed for 2 days.

After this time, you must retrieve the ticket online again.

If you use local public transport (ÖPNV), you must have a valid ticket when boarding. Therefore, before starting your journey, make sure that your digital semester ticket is available in the app "JGU Ausweise" and that your battery is sufficiently charged.

>> to the RMV conditions of transport.

According to the participating transport companies, this is not possible. We can only provide you with one form of the ticket at a time.

You submit your application as usual to the AStA's transport department. If your application is approved, we will validate your digital semester ticket for you.

Even if you hold a digital semester ticket, you submit your application for exmatriculation via JOGU-StINe in the normal way. Be sure to observe the applicable deadlines for exmatriculation and refund.

If you hold a digital semester ticket, you do not have to apply for a refund; we will automatically refund your semester fee and cancel your digital semester ticket.

We will make the digital student ID card available to all students enrolled at JGU as of the winter semester 2021/22.

You can get the student ID by:

1. installing the latest version of the app "JGU Ausweise" JGU. If you are already using the app, be sure to check for any updates.
2. uploading your current ID picture in the JGU account management.
3. log in to the app "JGU Ausweise" and pull up your digital semester ticket

Important: Without an ID picture, your student ID and semester ticket will not be displayed.
You can upload two different images. The account picture will be assigned to your university account and will be displayed e.g. in Teams, Moodle and the university mail. The ID picture is the requirement for displaying your ID and ticket and is only used for these documents. Make sure you are clearly recognizable in the photo.

Check in the account management if you have uploaded an ID picture.

Attention: You can upload two different images. The account picture will be assigned to your university account and displayed e.g. in Teams, Moodle and the university mail. The ID picture is the requirement for displaying your badge and ticket and is only used for these documents. Make sure that you are clearly recognizable in the photo.

You can retrieve your student ID card for the next semester immediately after successful re-registration.

To retrieve your ticket, your smartphone must be connected to the Internet via WLAN or mobile data. Afterwards, your student ID card can be displayed for 7 days without an internet connection, even if your phone is not connected to the internet.

After this time, you must retrieve your student ID card again via the Internet.